CHECK-IN

The Vienna City Apartment is a self check-in accommodation. Self-check-in offers maximum flexibility, even in case of late arrivals and flight or train delays.

    Check-in is from 16.00 on the day of arrival.
    Check-out is by 10:00 a.m. on the day of departure.

Before your arrival we will send all check-in information in detail with photos via WhatsApp. The check-in works so smoothly. Should something not work out we are available via WhatsApp and happy to help. A personal handover of keys does not take place.

We ask for your understanding that the announcement of all detailed check-in information before 10:00 am on the day of arrival is not possible. We will send all check-in information as soon as the cleaning of the apartment is completed.

If requested, we will be happy to send general information such as parking, public transportation, shopping in the area and sightseeing before your arrival.

COMMUNICATION

We are happy to be available to our guests via WhatsApp to answer any questions or concerns. We usually answer immediately. We ask for your understanding that we cannot be reached by phone and request communication via WhatsApp. We are private accommodation providers.